Legal Notice and Seller Information
Last Updated: February 2026
1. Corporate Information
- Merchant / Trade Name: ARTENISA | Şahıs Şirketi
- Sole Proprietor: Özlem Çubuk
- Tax Number (VKN): 2630329955
- Registered Address: Karapürçek Mah. 495. Cad. A-B Blok No:1/24 Altındağ / ANKARA, Türkiye
- Email: info@artenisa.net
- Phone: +90 535 649 71 33
2. Business Identity
ARTENISA operates through a Dual-Line Model:
- Atelier: For hand-finished sculptural works.
- Studio: For precision-made collectible design objects.
3. Customer Support Hours
| Monday | 09:00 - 16:00 |
| Tuesday | 09:00 - 16:00 |
| Wednesday | 09:00 - 16:00 |
| Thursday | 09:00 - 16:00 |
| Friday | 09:00 - 16:00 |
| Saturday | Closed |
| Sunday | Closed |
4. Dispute Resolution and Authority
In case of any dispute arising from purchases or use of www.artenisa.net, the relevant provisions in our Terms of Service (Mesafeli Satış Sözleşmesi ve Kullanım Koşulları) apply.
Consumers may apply to Consumer Arbitration Committees: Tüketici Hakem Heyetleri or Consumer Courts: Tüketici Mahkemeleri in accordance with Law No. 6502 and applicable legislation.