Contact

Last Updated: February 2026

If you need support, have a question about an order, or want to reach ARTENISA for any customer service or legal matter, you can contact us using the details below. We respond as soon as possible within our working hours.

1. Merchant / Seller Contact Details

ARTENISA – Contact Information
  • Trade Name: ARTENISA
  • Sole Proprietor: Özlem Çubuk
  • Tax Number (VKN): 2630329955
  • Registered Address: Karapürçek Mah. 495. Cad. A-B Blok No:1/24 Altındağ / ANKARA, Türkiye
  • Email: info@artenisa.net
  • Phone: +90 535 649 71 33

2. Customer Support Hours

Monday 09:00 – 16:00
Tuesday 09:00 – 16:00
Wednesday 09:00 – 16:00
Thursday 09:00 – 16:00
Friday 09:00 – 16:00
Saturday Closed
Sunday Closed

3. Fastest Ways to Reach Us

  • Order & Delivery Support: Email us with your order number and we’ll help you as quickly as possible.
  • Returns / Right of Withdrawal: Send your request to info@artenisa.net within 14 days of delivery (include your order number).
  • Privacy (KVKK) Requests: Please contact us from your registered email address and clearly state your request.

4. Written Applications

If you need to submit a written application (for example, for KVKK requests or formal notices), you may send a wet-signed petition to our registered address:

Registered Address

Karapürçek Mah. 495. Cad. A-B Blok No:1/24 Altındağ / ANKARA, Türkiye


ARTENISA.NET

Ticari Ünvan: Özlem Çubuk – Artenisa
Adres: Karapürçek Mah. 495. Cad. A-B Blok No:1/24 Altındağ / ANKARA
Telefon: +90 535 649 71 33
E-posta: info@artenisa.net
Vergi No: 2630329955