Customer Support


We are here to help.

At ARTENISA, we believe the connection with our collectors is as important as the art itself. Whether you have a question about an Atelier sculpture, need help with a Studio order, or simply want to discuss a potential collaboration, our team is here to assist you.

Customer Support Channels

1. Phone & WhatsApp Line

For urgent inquiries or quick questions, you can reach us during business hours.

Phone: +90 535 649 71 33 (Available for Calls and WhatsApp)

2. Electronic Mail

For detailed inquiries, order support, or partnership proposals.

Email: info@artenisa.net

3. Registered Studio Address

Please note: This is our administrative and production studio. We do not have a retail showroom open to the public at this location.

Address:
Karapürçek Mah. 495. Cad. A-B Blok No:1/24
Altındağ / ANKARA
Türkiye

Operation Hours

Our support team is available to assist you during the following hours:

  • Monday – Friday: 09:00 – 16:00 (TRT)
  • Saturday: Closed
  • Sunday: Closed

Response Time Pledge

We value your time. For all email inquiries and contact form submissions, we aim to respond within 24 business hours.

Note: During peak periods (New Year, Bayram launches), response times may extend slightly up to 48 hours.